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Cookie Policy
Privacy policy with relation to the use of cookies This document explains what you need to know about how V&A Enterprises Ltd (www.vandashop.com) uses cookies on its websites, and how to choose to manage or remove them if you wish to do so.

Summary Cookies are small data files which are sent to a user's computer or mobile phone from a website and are stored on the hard drive of the user's device. They are helpful because they help to make a website work better for a user. On our websites users can manage and/or delete cookies as they wish. Information about how to do this is provided in the section How to manage cookies.

About cookies A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user's computer or mobile phone from a website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

How vandashop.com uses cookies Cookies on vandashop.com websites are used in a number of ways to allow the site to work more efficiently. A full list of all the cookies used across vandashop.com site can be seen in the List of cookies used on vandashop.com site.
  1. Analytics
    We use Google Analytics to collect information about site usage and performance. This helps us better understand our users and their needs so that we can continue to improve the services we provide. The analytics cookies collect information such as the number of visits to the site, pages visited and international traffic. This information is anonymous and cannot be used to identify you personally
  2. Account management
    The vandashop.com site allows users to log in and retrieve personal information and account details. The site uses a cookie in order to remember account information while the user is on the site.
  3. Checkout process
    During the checkout process details of the items you have chosen are temporarily stored. This is essential to the secure checkout process. Please note that, as per PCI standards, no card related details are stored at any time.

When you visit the vandashop.com website, if your browser is using the standard settings and it is accepting cookies, you are giving consent for cookies on the vandashop.com site to be stored on your computer. If you do not wish for this to happen, you can disable them in the settings of your browser. This has to be done on each different browser you use. For more information about how to disable cookies in different browsers, visit AboutCookies.org.

Third-party cookies Third-party cookies are not set directly by vandashop.com, but by third-party service or functionality providers. In addition, vandashop.com carries embedded 'share' buttons to enable users of the site to easily share articles with their friends through popular social networks. These sites may set a cookie when you are also logged in to their service. Vandashop.com does not control the dissemination of these cookies. For more information about the cookies set by third-party services, including how to opt-out, view their individual privacy policies listed below:

Cookie name Description of cookie
Google Analytics Google Analytics stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
How to reject or delete this cookie http://www.google.com/intl/en/privacypolicy.html
Post-Click Tracking To make our emails more tailored and relevant to you, we collect data on how you interact with them so that we can improve what we send you via marketing emails. A permanent cookie may be placed on your browser in the course of tracking activity following an email linked to our website. This is for the purpose of targeting our future email campaigns. To do this, we use clear GIFs or pixel tags on this site, which allow our email provider to recognise a browser’s cookie when a browser visits this page.
We use EmailVision: Privacy Policy

Online Behavioural Advertising (Adroll) As you browse the vandashop.com site, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, Adroll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with vandashop.com . The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. For more information about the cookies set by Adroll services or to opt out of AdRoll and their partners’ targeted advertising, view their individual privacy policy listed below:

Cookie name Description of cookie
__ar_v4 AdRoll provide interest-based advertisements to show our ads on other websites. The technology to do this is made possible by cookies and as such we may place a “remarketing cookie” during your visit. The whole process is entirely anonymised. For Adroll privacy policy and opt out options visit http://www.adroll.com/about/privacy

How to manage cookies Internet browsers allow users to manage their cookies. They can set their devices to accept all cookies, to let them know when a cookie has been set, or never to receive cookies. Each browser works in a different way: use the 'Help' menu in your browser to find out to change your cookie preferences. For information on how to do this on the browser of your mobile phone you should refer to your handset manual. Please be aware that disabling cookies completely means that certain personalised features will not then be provided to that user and therefore they may not be able to make full use of all of the website's features. Some cookies are not set by vandashop.com websites but by other sites which provide a service or functionality on vandashop.com websites. These are known as third-party cookies. Managing, deleting or blocking these cookies requires you to visit the websites of these third parties. Details are provided in the section Third-party cookies. You can learn more about cookies and how to manage them at AboutCookies.org

List of cookies used on V&A Enterprises Ltd sites: www.vandashop.com
Cookie name Expires after Description of cookie
_utma 2 years This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred
_utmb 30 minutes A timestamp of the exact moment in time when a visitor enters the site
_utmc End of session A timestamp of the exact moment in time when a visitor leaves the site - having waited 30 minutes for another pageview to happen, and if it doesn't, it expires
_utmz 6 months This keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from
jsscart 1 hour This keeps a track of what you have added to your shopping basket
jsshash 1 hour This is your unique session ID when you visit the site
PHPSESSID Not Set This is a temporary session ID which is only valid for the time that you are on the site. When you close your browser, this cookie is expunged

Local Shared Objects (Flash Cookies) Vandashop.com may at times use the Adobe Flash Player to deliver some of its content, including video and games. To improve user experience, Local Shared Objects - or Flash Cookies as they are commonly known - are used to provide features such as saving preferences. Flash cookies are stored on a user's terminal much the same as cookies are, but it is not possible to manage them at browser level in the same way as other website cookies.

More information To learn more about cookies and how to manage them, visit AboutCookies.org.