Amazon will process your payment card details in order to complete any purchase that you make through this website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. When you place an order with Amazon, they offer to retain your payment card details for your convenience to save you having to re-enter these details on a future occasion. However, if you prefer that Amazon do not maintain these details, you can go to 'My Account', click on 'Edit or delete a credit card' and delete any card information that Amazon holds about you.
Amazon uses Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the website. To check that you are in a secure area of the website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.
However, please note that whilst Amazon takes appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:
Avoid using the same password for multiple online accounts.
We take the security of all your personal information seriously. However, Internet transmissions are never completely private or secure. As this website may contain links to other websites we recommend that you check the privacy and security policies and procedures of all such other websites you visit. You understand that any message or information you send to this website may be read or intercepted by others unless there is a special notice that a particular message is encrypted.
From time to time we may provide links to web sites belonging to our commercial partners. These links are for your convenience and it is your choice whether you decide to utilise those links. Neither V&A Enterprises nor the Victoria & Albert Museum are responsible for the content of any such site linked to or from our web site and we disclaim all warranties express or implied as to the accuracy, legality, reliability or validity of any content on any other site.
Cookies A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user's computer or mobile phone from a website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
As you browse www.vandashop.com and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)
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Amendments We reserve the right to alter amend add to or remove all or any part of this Policy Statement at any time without notice and any changes to this Policy Statement or any other terms shown on our website apply with immediate effect of being published. By continuing to use this website after any changes are displayed you indicate your acceptance of those changes.
Data Protection V&A Enterprises is a registered user of personal data and keeps records in compliance with current data protection legislation.
E-mail newsletter sign up and preferences If you sign up to receive V&A Shop newsletters your personal data will be added to the marketing database maintained by the V&A and V&A Enterprises. We may also collect some or all of this personal data from third parties who have your consent to pass your details to us. As a subscriber, you will receive monthly e-newsletter featuring details of exhibitions, events and activities at the museum, as well as our weekly V&A Shop e-mail highlighting new season ranges and special offers. We provide you with the ability to control whether or not to receive e-mail newsletters, or to change the types of e-mail newsletters you receive, through our newsletter preference centre which is accessible by following the ‘Preferences’ link on every e-mail newsletter. We take your privacy seriously and will not share your personal data with third parties.